📜 Privacy Policy
Effective Date: 17-11-2024
THE SG PRODUCTION (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website: https://thesgproduction.in, or use any of our services, including photography, videography, editing, printing, and digital/software product purchases.
1. 🔍 Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, contact number
- Postal address (for delivery of physical goods)
- Any additional information you voluntarily provide via contact forms or service requests
b) Payment Information
- When making bookings or purchasing digital/software products, your payment details are securely processed via trusted third-party gateways (e.g., Razorpay, PayPal). We do not store your full payment card details on our servers.
c) Usage Data
- IP address, browser type, pages visited, and time spent on the site, to help us improve user experience.
d) Device & Technical Information
- Operating system, device type, and referral source when applicable.
2. 🎯 How We Use Your Information
We use your information to:
- Provide, manage, and improve our services and offerings
- Process transactions and send relevant order confirmations
- Respond to your inquiries or support requests
- Customize your experience on our website
- Deliver marketing/promotional content (only with your explicit consent)
- Improve our digital and software product quality and offerings
3. 🤝 Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share information with:
- Trusted Service Providers (e.g., payment gateways, cloud storage providers, marketing tools) who help us run our business
- Legal Authorities when required to comply with law, legal process, or to protect our rights
4. 🍪 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and performance
- Remember your preferences and settings
- Analyze traffic and visitor behavior
You may control or disable cookies via your browser settings.
5. 🔐 Data Security
We maintain strong security protocols to protect your data from unauthorized access, disclosure, or alteration. This includes:
- SSL encryption
- Regular security updates
- Restricted access to personal data
6. 🔗 Third-Party Links
Our website may include links to third-party websites (e.g., Adobe, Pixieset, cloud storage links). We are not responsible for their content or privacy practices. Please review their privacy policies before interacting with those platforms.
7. 🧾 Your Rights
You have the right to:
- Access or request a copy of the personal information we hold
- Request correction or deletion of your information
- Withdraw consent from promotional communication at any time
- Request data portability, where applicable
To exercise these rights, contact us at: sales@thesgproduction.in
8. 🔄 Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or business practices. Updates will be posted on this page with a revised effective date.
9. 📩 Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please feel free to contact us:
THE SG PRODUCTION
📍 Near RTO Office, Pratappur Road, Ambikapur – 497001, Chhattisgarh, INDIA
📧 Email: sales@thesgproduction.in
📞 Phone: +91 70002-54103
This policy applies to all our services, including:
- Professional Photography & Videography
- Photo Album & Printing Services
- Digital Product Sales (e.g., Lightroom Presets, LUTs, Templates)
- Software Licensing (e.g., Adobe Creative Cloud, Antivirus, Productivity Tools)
- Client Gallery Access via FlipZap and other custom tools