Effective Date: 17-11-2024
Welcome to THE SG PRODUCTION. By accessing or using our website https://thesgproduction.in, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, kindly refrain from using our services or website.
1. Services Provided
We specialize in a wide range of creative and digital services, including:
- Professional Photography & Videography
- Photo & Video Editing
- Printing Solutions (Albums, Canvas, Photo Prints)
- Custom Photo Goods
- Digital Product Distribution
- Software Solutions for creatives and businesses
Each service is subject to individual project scope, timelines, and agreed deliverables.
2. Booking & Payment Terms
- All service bookings require a written confirmation or online form submission.
- An advance payment may be required to confirm the booking.
- The full payment must be completed according to the project timeline or prior to final delivery.
- Delays in payment may lead to project delays or service cancellation.
3. Cancellation & Refund Policy
- Cancellations made within 48 hours of booking may be eligible for a partial refund, subject to administrative deductions.
- After 48 hours, refund eligibility will be at our discretion based on the project’s progress.
- No refunds will be issued once editing begins or deliverables are provided.
- Digital product sales and software licenses are non-refundable once delivered or activated.
4. Usage of Deliverables
- All delivered photos, videos, and digital content are licensed for the client’s personal or agreed commercial use only.
- Redistribution, resale, or modification without prior written consent is strictly prohibited.
5. Intellectual Property Rights
- Unless otherwise agreed in writing, THE SG PRODUCTION retains full copyright over all creative works and digital content produced.
- Clients receive limited usage rights as defined in their contract or service agreement.
6. Client Responsibilities
Clients must:
- Provide accurate and complete information related to the service requirements.
- Ensure necessary permissions, permits, or consents for shooting at venues or involving individuals.
- Cooperate for smooth execution of the project (timely approvals, material submission, etc.).
7. Liability Disclaimer
- We are not responsible for delays or service interruptions caused by unforeseen events including weather, technical issues, or third-party failures.
- Though we use advanced backup systems, we are not liable for data loss due to hardware/software failures beyond our control.
8. Modifications to Services or Terms
- We reserve the right to modify or discontinue any service (digital or creative) without prior notice.
- Terms & Conditions may be updated periodically. Continued use of our website or services implies acceptance of the revised terms.
9. Software & Digital Products
- All digital products (software, templates, licenses, downloads) are provided “as-is”.
- Installation support may be offered based on the product, but compatibility with client systems is the client’s responsibility.
- Reselling or unauthorized sharing of digital products is strictly prohibited and may lead to legal action.
10. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by the laws of India, with exclusive jurisdiction in the courts of Ambikapur, Chhattisgarh.
11. Contact Us
For questions or concerns related to our services or policies, feel free to reach out:
📞 Phone: +91-70002-54103
📧 Email: thesgproduction.in@gmail.com
📍 Address: Near RTO Office, Pratappur Road, Ambikapur 497001, Chhattisgarh, India
✅ By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.